Elo E931896

EloPOS 15" kassasystem användarmanual

Modell: E931896

1. Produkt överview

The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.

Främre view of the EloPOS 15-inch Point of Sale System with the Elo logo on the screen.

Bild 1: Framsidan view of the EloPOS System.

The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.

2. Paketets innehåll

Verify that all items listed below are included in your EloPOS system package:

  • EloPOS System Unit
  • NA Power Cord
  • EU nätsladd
  • Power Adapter - 180W
  • Cable RJ-45 to DB-9
  • Cable Cover Locking Screw
  • Snabbinstallationsguide (QIG)

3. Nyckelfunktioner

The EloPOS System is equipped with several features designed to enhance its functionality and durability:

  • Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
  • Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
  • Kommersiell hållbarhet: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
  • USB-C-anslutning: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
  • Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.

4. Installationsguide

4.1. Uppackning och placering

Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.

4.2. Ansluta ström

  1. Connect the 180W power adapter to the power input port on the back of the EloPOS system.
  2. Connect the appropriate power cord (NA or EU) to the power adapter.
  3. Anslut nätsladden till ett jordat eluttag.

4.3. Ansluta kringutrustning

The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.

Detaljerad baksida view of the EloPOS system, highlighting the integrated expansion hub with various ports for peripheral connections.

Bild 2: Bak view with connection hub.

  • USB-portar: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
  • Ethernet-port: Anslut en Ethernet-kabel för nätverksanslutning.
  • Seriella portar: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
  • USB-C-port: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.

5. Drift

5.1. Slå på / av

To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.

5.2. Använda pekskärmen

The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.

6. Underhåll

Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:

  • Rengöring av skärmen: Använd en mjuk, luddfri trasa lätt damprengörs med ett icke-slipande, ammoniakfritt glasrengöringsmedel. Spraya inte rengöringsmedlet direkt på skärmen.
  • Rengöring av Casing: Torka av utsidan casing med en mjuk, damp trasa. Undvik starka kemikalier eller slipande material.
  • Ventilation: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
  • Programuppdateringar: Regularly check for and install operating system and driver updates to maintain system security and performance.

7. Felsökning

This section provides solutions to common issues you might encounter with your EloPOS system.

ProblemMöjlig orsakLösning
Systemet slås inte på.Power cord not connected, power adapter faulty, power outlet issue.Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device.
Pekskärmen svarar inte.Screen dirty, drivers not installed/corrupted, system frozen.Clean the screen. Restart the system. Check device manager for touchscreen driver status.
Peripheral (e.g., printer) not detected.Incorrect port, driver issue, peripheral not powered on.Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers.
Systemet går långsamt.Too many applications running, insufficient RAM, overheating.Close unnecessary applications. Check system resources. Ensure proper ventilation.

8. Tekniska specifikationer

SärdragSpecifikation
Stående skärmstorlek15 tum
Skärmupplösning1024x768
Max skärmupplösning1366x768
Processor3.1 GHz core_i3 (Intel 8th Generation)
RAM4 GB DDR4
Hårddisk128 GB SSD
GrafiksamprocessorIntel HD Graphics 520
OperativsystemWindows 10
Antal USB 2.0-portar2
Antal USB 3.0-portar3
ArtikelnummerE931896
Objektets vikt11.6 pund
Produktmått (LxBxH)8.71 x 14.16 x 13.37 tum
FärgSvart
StrömkällaAC
Voltage240 volt

9. Garantiinformation

The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.

10. Support och kontakt

For further assistance, technical support, or service inquiries, please visit the official Elo website or contact their customer support. You can find more information and resources at the Elo-butik på Amazon.

© 2024 Elo. All rights reserved.

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