Introduktion
This manual provides essential information for the safe and efficient use of your Tera EV Type 2 Wallbox 11kW 3-Phase Electric Vehicle Charging Station. Please read this manual thoroughly before installation and operation to ensure proper functionality and safety.
Image: The Tera EV Type 2 Wallbox charging station, featuring a sleek black design and integrated display.
The Tera EV charger is designed for electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs), offering a maximum power output of 11 kW, 16A current, and 400V voltage. It complies with the European standard IEC 62196-2 and features advanced safety protections.
Image: The Tera EV charger in use, demonstrating its Type 2 and 3-phase CEE plug compatibility and plug-and-play operation.
Key features include a 7-meter charging cable, an integrated digital display for monitoring charging status, and an IP54 waterproof rating for outdoor use in various weather conditions. The pure copper charging cables ensure excellent conductivity and minimal heat generation.
Image: The Tera EV charger features a Type 2 connector and a CEE 3-phase plug, highlighting multiple safety protections.
Installation och installation
Professional installation by a qualified electrician is recommended for this 3-phase EV charging station to ensure compliance with local electrical codes and safety standards.
Paketets innehåll:
Image: The package includes the EV charger unit, user manual, mounting plate, screw set, and a CEE 3-phase plug.
- EV Charger Type 2 Unit
- Användarmanual
- Monteringsplatta
- skruv~~POS=TRUNC
- CEE 3-Phase Plug
- Kabelhållare
Monteringssteg:
- Välj plats: Choose a suitable wall location for the charging station, ensuring it is within reach of your vehicle's charging port and a compatible power source. The location should be protected from direct sunlight and heavy rain if possible, despite its IP54 rating.
- Borra hål: Use the mounting plate as a template to mark and drill holes on the wall.
- Säker monteringsplatta: Fäst monteringsplattan på väggen med hjälp av medföljande skruvar och ankare.
- Montera laddare: Carefully place the EV charger unit onto the mounting plate.
- Secure Charger: Fasten the anti-theft screw (if applicable) to secure the charger to the mounting plate.
- Montera kabelhållaren: Mount the cable holder near the charging station for convenient cable management.
Image: Visual guide for mounting the EV charger: drilling holes, attaching the mounting plate, securing the charger, and final assembly.
Elektrisk anslutning: Connect the CEE 3-phase plug to a compatible 400V, 16A 3-phase power outlet. Ensure the electrical circuit is properly protected with a residual current device (RCD) and circuit breaker as per local regulations.
Bruksanvisning
Starta en laddning:
- Ensure the charging station is properly connected to the power supply. The LED indicator on the unit should be lit.
- Take the Type 2 charging cable from the holder.
- Insert the Type 2 connector firmly into your electric vehicle's charging port.
- The charging process will begin automatically. The digital display will show charging progress, current power, and duration.
Image: The digital display provides real-time charging information, including energy delivered and charging speed.
Stopping a Charge:
- Once charging is complete, or if you need to stop it prematurely, unlock your vehicle's charging port (if applicable).
- Remove the Type 2 connector from your vehicle.
- Return the charging cable to its holder on the wallbox.
Statusindikatorer:
The LED indicators and digital display provide visual feedback on the charger's status:
- Fast grönt: Power on, no load (ready to charge).
- Blinkande grönt: Plug inserted, not charging (waiting for vehicle to initiate).
- Fast blå: Laddningen är klar.
- Blinkande blått: Laddning pågår.
Image: Visual representation of the charger's status lights, indicating power, charging activity, and error states.
Adaptive Power Adjustment:
The charger features adaptive power adjustment to prevent overcharging and protect the vehicle's battery. The charging power may decrease as the battery approaches full capacity, ranging from 11 kW down to 1 kW, depending on the vehicle's requirements.
Image: The charger intelligently adjusts power output to optimize battery health and prevent overcharging.
Laddningsmetoder:
The charger supports both three-phase and single-phase charging, adapting to the vehicle's capabilities.
Image: Comparison of three-phase and single-phase charging capabilities, showing how the charger adapts to different power inputs.
Underhåll
- Regelbunden rengöring: Torka av laddningsstationens utsida med en mjuk, damp trasa. Använd inte slipande rengöringsmedel eller lösningsmedel.
- Kabelinspektion: Periodically inspect the charging cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and contact customer support.
- Miljöskydd: The unit is IP54 rated for water and dust resistance. Ensure the cover is properly closed when not in use to maintain this protection.
- Inga delar som kan underhållas av användaren: The internal components of the charging station are not user-serviceable. Do not attempt to open or repair the unit yourself.
Image: The IP54 rating ensures the charger's durability and functionality in various weather conditions, requiring minimal external maintenance.
Felsökning
If you encounter issues, refer to the following common problems and their solutions. For persistent problems, contact customer support.
| Problem | Möjlig orsak | Lösning |
|---|---|---|
| Laddaren slås inte på. | No power from the outlet, faulty connection. | Check the CEE 3-phase plug connection and the power supply. Ensure the circuit breaker is on. |
| Laddningen startar inte. | Vehicle not ready, connector not fully inserted, or vehicle communication error. | Ensure the Type 2 connector is fully inserted. Check vehicle's charging settings. Re-plug the connector. |
| Långsam laddningshastighet. | Vehicle's battery management system limiting power, or external factors (e.g., grid load). | This may be normal due to adaptive power adjustment. Check vehicle's charging status. |
| Red LED indicator flashing. | Error detected (e.g., overcurrent, ground fault, overvoltagoch). | Refer to the error code on the digital display or the manual's error indicator section. Disconnect and reconnect. If persistent, contact support. |
Error Indicators (Red LED Flashing):
- 1 Flash: Ground fault protection.
- 2 XNUMX blinkningar: Överströmsskydd.
- 3 XNUMX blinkningar: Earth leakage (ungrounded).
- 4 XNUMX blinkningar: Under/Övervoltage larm.
- 5 XNUMX blinkningar: Relay fault.
- 6 XNUMX blinkningar: CP/CC fault.
If any red LED error occurs, disconnect the charger from the vehicle and power source, wait a few minutes, then reconnect. If the error persists, contact customer support.
Tekniska specifikationer
| Särdrag | Specifikation |
|---|---|
| Modellnummer | Q8-Schwarz |
| Stämpla | Tera |
| Anslutningstyp | Type 2, CEE 16A 5-pin |
| Kompatibla enheter | Electric Vehicles (EVs) and Plug-in Hybrid Electric Vehicles (PHEVs) |
| Ingång Voltage | 400 volt |
| Ampålder | 16 A |
| Uteffekt | 11 kW |
| Utgångsström | 16 A |
| Utgång Voltage | 400 volt |
| Frekvensintervall | 50 Hz |
| Strömkälla | AC |
| Specialfunktion | Kabelhållare |
| Färg | Svart |
| Vikt | 4.6 kilo |
| Intrångsskyddsklassning (IP). | IP54 |
| Driftstemperatur | -30 °C till 50 °C |
| Certifieringar | CE, UKCA, RoHS |
Kompatibilitet:
This charger is compatible with all Type 2 electric vehicles. Examples inkluderar, men är inte begränsade till:
- Tesla (Model S, 3, X, Y)
- Volkswagen (e-Golf, ID4)
- Jeep (Grand Cherokee 4xe, Wrangler 4xe)
- Toyota (Prius Prime, RAV4 EV, C-HR EV)
- Honda (EV Plus, Clarity Electric)
- Fiat (500e, 500e 3+1)
- Hyundai (Ioniq Electric, Kona Electric, Santa Fe Hybrid)
- Nissan (LEAF, LEAF S, LEAF S PLUS, Altra EV)
- Chevrolet (EV1, Bolt Volt)
Image: The Type 2 connector ensures broad compatibility with a wide range of electric vehicle models.
Garantiinformation
Tera products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Tera webwebbplats. Spara ditt inköpsbevis för garantiärenden.
Kundsupport
For technical assistance, troubleshooting, or warranty inquiries, please contact Tera customer support through the following channels:
- Webplats: Visit the official Tera webwebbplats för supportresurser och kontaktformulär.
- E-post: Se produktförpackningen eller den officiella webwebbplats för kundtjänstens e-postadresser.
- Telefon: Kontaktnummer kan finnas tillgängliga på den officiella webwebbplatsen eller i din produktdokumentation.
When contacting support, please have your product model number (Q8-Schwarz) and proof of purchase readily available.