REOLINK Reolink TrackMix PoE

REOLINK TrackMix PoE 4K Dual-Lens PTZ Security Camera System User Manual

Model: Reolink TrackMix PoE

1. Produkt överview

The REOLINK TrackMix PoE is a 4K dual-lens PTZ (Pan-Tilt-Zoom) security camera system designed for outdoor surveillance. It features advanced functionalities such as auto-tracking, smart detection, and flexible storage options, all powered via Power over Ethernet (PoE).

Nyckelfunktioner:

  • Dubbel View: Samtidigt view wide-angle and close-up details on one screen using its 2.8mm wide-angle lens and 8mm telephoto lens.
  • 6X Hybrid Zoom: The telephoto lens automatically zooms in on detected targets for detailed views.
  • 355° panorering och 90° lutning: The camera can rotate horizontally and vertically to follow subjects.
  • Automatisk spårning: Automatically tracks people, vehicles, and pets within its detection zone.
  • Smart detektion: Differentiates between people, vehicles, and pets to reduce false alarms.
  • Inspelning dygnet runt: Continuous recording to a microSD card or Reolink NVR.
  • AI Video Search: Quickly locate specific events in recorded footage without subscription fees.
  • PoE Convenience: Simplified installation with power and data transmission over a single Ethernet cable.
  • Omedelbara varningar: Triggers spotlights and sirens upon suspicious motion detection, sending push/email notifications.

2. Installation och installation

2.1 Vad finns i lådan

Before you begin, ensure you have all components:

  • REOLINK TrackMix PoE Camera
  • Monteringsplatta
  • Monteringsmall
  • Skruvar och väggankare
  • Waterproof Lid for Ethernet Connector
  • Snabbstartguide

Notera: A PoE switch or Reolink NVR (for power and network connection) and an Ethernet cable are required but not included. A DC 12V power adapter is also not included if not using PoE.

2.2 Initial Setup (Power On & App Configuration)

  1. Anslut kameran: Connect the camera to a PoE switch using an Ethernet cable. Then, connect the PoE switch to your router's LAN port with another Ethernet cable.
  2. Ladda ner Reolink-appen: Scan the QR code in the Quick Start Guide or search for 'Reolink' in your app store to download the latest version of the Reolink App.
  3. Lägg till kamera i appen:
    • Automatisk upptäckt: Ensure your phone is connected to the same network as the camera. In the Reolink App settings, enable 'Add Devices Automatically'. The camera should appear in the device list. Tap it to initialize.
    • Manuell tillägg: Tap the '+' button in the app, then choose 'Input UID/IP' to enter the camera's UID (found on the camera label) or IP address. Alternatively, tap 'LAN' to find devices within your local network.
  4. Initiera kameran: Follow the on-screen prompts to create a device password and name your camera.

Video: How to Initially Set up And Install Reolink Trackmix PoE. This video demonstrates the steps for initial setup and physical installation of the camera.

2.3 Fysisk installation

The camera can be mounted on a wall or ceiling. Ensure the mounting location provides a clear field of view och är inom räckhåll för din nätverksanslutning.

Diagram showing PoE connection setup with router, PoE switch, and IPC camera.

Image: Stable PoE Connection. This diagram illustrates how to connect the camera using a PoE switch to your router for both power and data.

  1. Förbered monteringsplats: Use the provided mounting template to mark drill holes on the wall or ceiling.
  2. Borra hål: Drill holes at the marked positions. Insert wall anchors if installing on masonry.
  3. Attach Mounting Base: Secure the camera's mounting base to the wall or ceiling using the screws.
  4. Adjust Camera Direction: After mounting, use the Reolink App or Client software to pan and tilt the camera to achieve the desired viewing vinkel.
  5. Waterproof the Connection: Install the waterproof lid over the Ethernet cable connector to prevent water intrusion and ensure long-lasting performance.
Detaljerad view of the Reolink TrackMix PoE camera's ports including reset button, microSD card slot, network cable, power cable, infrared LED, mic, lens, daylight sensor, and spotlight.

Bild: Detaljerad view of the camera's components and ports, including the reset button, microSD card slot, and cable connections.

2.4 Important Notes for Camera Placement:

  • Avoid pointing the camera directly at sunlight, mirrors, or glass windows to prevent image quality issues.
  • Ensure the camera is mounted securely to prevent accidental falls.

3. Använda kameran

3.1 Live View och Dual View

Access the live feed through the Reolink App or Client software. The dual-lens design allows you to see both a wide-angle overview and a zoomed-in detail simultaneously on one screen.

Reolink TrackMix PoE camera showing dual lens for immersive visual experience with wide-angle and telephoto views, and 6X auto-zoom.

Image: Dual Lens for Immersive Visual Experience. This image demonstrates the simultaneous wide-angle and zoomed-in views provided by the dual-lens system.

3.2 Auto Tracking and Pan-Tilt-Zoom (PTZ)

The camera features 355° pan and 90° tilt capabilities. When motion is detected, the camera can automatically track the subject. You can also manually control the pan and tilt via the app.

Reolink TrackMix PoE camera demonstrating 355 degree auto zoom tracking and fast positioning, showing a person running across a lawn with the camera following.

Image: 355° Auto Zoom Tracking, Fast Positioning. This image illustrates the camera's ability to automatically track moving subjects across a wide area.

Spårningslägen:

The TrackMix PoE offers three tracking modes:

  • Digital Tracking: The camera tracks targets only within the range of the wide-angle lens. If the target moves out of this range, tracking stops. Recommended for smaller monitoring areas (up to 100° field of view, ~10m distance).
  • Digital Tracking First: The camera first tracks and zooms digitally. When the target approaches the edge of the wide-angle lens's field of view, the camera starts to pan and tilt to keep the target in frame. Suitable for larger areas (>100° field of view, ~10m distance).
  • PT Tracking First: The camera tracks and zooms as normal. When the target is about to reach the edge of the telephoto lens's field of view, the camera pans and tilts to maintain tracking. Also suitable for larger areas (>100° field of view, ~10-15m distance).

Video: Introducing Three Tracking Modes. This video explains and demonstrates the different auto-tracking modes available on the camera.

3.3 Smart detektering och varningar

The camera's AI can distinguish between people, vehicles, and pets, minimizing irrelevant alerts. Upon detection, the camera can trigger its built-in spotlights and siren, and send instant push notifications or email alerts to your device.

Reolink TrackMix PoE camera showing smart detection and harsh warning for unwelcome, with spotlights and phone alerts.

Image: Harsh Warning for the Unwelcome. This image shows the camera's smart detection capabilities triggering spotlights and sending alerts.

3.4 Night Vision

The camera provides full-color night vision with 4K clarity, utilizing its spotlights. It also supports infrared night vision for discreet monitoring in low-light conditions.

Reolink TrackMix PoE camera demonstrating full-color night vision with 4K clarity, comparing spotlight on vs. infrared night vision.

Image: Full-Color Night Vision with 4K Clarity. This image compares the visual output of the camera with spotlights on versus infrared night vision.

3.5 Inspelning och lagring

Recordings can be stored locally on a microSD card (up to 512GB, sold separately), a Reolink NVR, or uploaded to an FTP server. No subscription fees are required for these storage options.

Reolink TrackMix PoE camera showing flexible recording options including microSD card up to 512GB, Reolink NVR 24/7 recording, and FTP server.

Image: Flexible Recording Options. This image displays the various recording and storage methods available for the camera.

3.6 AI Video Search

The Reolink App allows you to search through recorded videos using AI. You can filter by detection modes (people, vehicles, pets) and control the timeline to quickly locate specific events without manually scrubbing through footage.

3.7 Smart hemintegration

The camera is compatible with Home Assistant, allowing for integration into your existing smart home ecosystem.

Smartphone screen showing Reolink camera integrated with Home Assistant, displaying live view and weather information.

Image: Works with Home Assistant. This image shows the camera's integration with the Home Assistant platform.

Video: REOLINK PoE Security PTZ Camera, TrackMix PoE Grey. This video provides a general overview av kamerans funktioner och möjligheter.

4. Underhåll

  • Rengöring: Rengör kameralinsen och höljet regelbundet med en mjuk, damp trasa för att säkerställa tydlig bildkvalitet. Undvik slipande rengöringsmedel.
  • Firmware -uppdateringar: Kolla Reolink-appen eller webwebbplatsen regelbundet för firmwareuppdateringar för att säkerställa optimal prestanda och tillgång till nya funktioner.
  • Kabelinspektion: Periodically inspect all cables for any signs of wear or damage, especially the Ethernet cable, to maintain a stable connection.

5. Felsökning

  • Ingen ström/anslutning: Ensure the Ethernet cable is securely connected to both the camera and the PoE switch/NVR. Verify the PoE switch/NVR is powered on and functioning correctly.
  • Lagging Live View: This can be caused by network congestion or insufficient bandwidth. Ensure your network is stable and has adequate bandwidth for 4K streaming. Reduce video quality settings in the app if necessary.
  • Falska larm: Adjust the sensitivity of motion detection and configure detection zones in the Reolink App to minimize triggers from irrelevant movements (e.g., swaying trees).
  • NVR-kompatibilitet: If using with a Reolink NVR, ensure your NVR's hardware version (H3MB18, N2MB02, or N3MB01) is compatible and has the latest firmware update to correctly display dual-lens UI.
  • Bildkvalitetsproblem: Check the lens for dirt or obstructions. Ensure the camera is not pointed directly at strong light sources or reflective surfaces.

6. Specifikationer

SärdragDetalj
Rekommenderad användningUtomhussäkerhet
StämplaREOLINK
ModellnamnReolink TrackMix PoE
AnslutningsteknikEthernet, Wired
SpecialfunktionNattseende
Användning inomhus/utomhusUtomhus
Kompatibla enheterReolink NVR
ControllertypReolink NVR
MonteringstypTakmontering
FärgGrå
AnslutningsprotokollEthernet
StrömkällaElektrisk med sladd
Batterier krävsInga
VideoinspelningsformatMP4
Videoinspelningsupplösning4K
Objektets mått8.15 x 8.07 x 7.48 tum
Objektets vikt1.61 kilo

7. Garanti och support

7.1 Garantiinformation

The REOLINK TrackMix PoE camera typically comes with a 2 års begränsad garanti. Please refer to your purchase documentation or the official Reolink webwebbplatsen för specifika garantivillkor.

7.2 Kundsupport

For technical assistance, troubleshooting, or product inquiries, please visit the official Reolink support website or contact their customer service through the Reolink App.

Reolink Webplats: reolink.com

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